Founded in 1887, the Penn Museum has always been one of the world’s great archaeology and anthropology research museums, and the largest university museum in the United States. With roughly one million objects in our care, the Penn Museum encapsulates and illustrates the human story: who we are and where we came from. As a dynamic research institution with many ongoing research projects, the Museum is a vibrant and engaging place of continual discovery, with the mandate of research, teaching, collections stewardship, and public engagement—the four “pillars” of what we do.
Under the supervision of the Special Projects Manager, the Lead Off-Site Move Technician will work closely with the Special Projects Manager and relevant Curatorial Sections to facilitate coordination of all aspects of the Museum’s ongoing collections inventory, move, and off-site storage project. Duties include, but are not limited to, undertaking inventory work (generating inventory and condition reports including packing, crating, shipping, installation, and insurance documentation); moving Museum collections and overseeing regular shipments of material between the Museum and the off-site storage facility; assisting in the coordination of new housing and storage for materials located off-site (including reviewing environmental control and security requirements); serving as a liaison with vendors (e.g. mount-makers, packers, shippers, and storage companies); and coordinating access to the off-site storage facility.
Minimum: BA/BS required, with an MA/MS in a field related to the Museum’s holdings and/or an MA in Museum Studies (Collections Management) preferred, 0-1 years experience required, or equivalent combination of education and work experience; knowledge of archaeological and ethnographic materials required. Computer literacy required. Experience with collections management databases (e.g. KE EMu or Archivist’s Toolkit) preferred. Good photographic skills preferred. Strong organizational skills and attention to detail required. Ability to multi-task required. Art handling experience preferred. Manual dexterity required. Ability to lift up to 50 lbs required. Valid driver license needed. This is a two year term-funded position with renewal subject to available funding.
Posted April 27, 2016
The Visitor Services Representative will work part-time at the Museum’s admissions desks, processing admissions to the Museum, and will be responsible for ensuring that Museum guests have a comfortable and enjoyable experience during their visit. The Visitor Services Representative will see that all Museum visitors experience high levels of customer service and encounter a welcoming and helpful atmosphere. The Visitor Services Representative will act as a ‘concierge’, answering questions, using the ticketing system to process admission and membership sales, and will provide assistance to visitors as needed, and will recognize and anticipate their needs, wants and expectations. The person in this position may also act in a backup supervisory role in the supervisors’ absence.
Candidates must posses a high school diploma or GED. Prior customer service skills in a cultural environment are desired but not required. Very strong interpersonal skills and oral communication skills are essential. The ability to provide exceptional customer service is critical to the position. This person must be able to work flexible schedules, and evening and weekend work may be required.
Posted April 14, 2016
Working closely with staff throughout the Penn Museum, the Director of Visitor Services will be responsible for ensuring that Museum guests have a comfortable, enjoyable, and memorable experience during their visit. The Director of Visitor Services will organize the Museum’s customer service efforts, seeing that all visitors experience excellent customer service and encounter a welcoming, visitor-centric atmosphere. This person will see that guests encounter friendly, helpful staff, clean and accessible galleries, cafe, gift shop, and restrooms. They help to enhance the visitor experience from before the visitor enters the building to their departure through clear information on the website about parking, directions, accessibility, and accommodations. The Director of Visitor Services will act as a ‘concierge,’ answering questions and providing assistance to visitors as needed, and will recognize and anticipate their needs, expectations, and ensure that his/her staff do the same. This person will strategize regarding the lobby experience including ticket selling and distribution, visitor flow, check-in processes, information distribution, and data-capture. This person will need to work closely with the Learning Programs, Academic Engagement, Group Sales, Building Operations and Parking Services departments to ensure that visitors and groups of visitors are welcomed and oriented properly, as well as conduct planning and goal-setting for larger Museum initiatives such as temporary exhibitions in concert with the Exhibitions, Membership, and Marketing Departments. Finally, this person will also develop a strategic plan to improve the Museum visitor experience, work with other key program and exhibitions staff to engage people, and work with Membership to devise strategies to encourage visitors to join the Museum as members. The Director will be responsible for management and oversight of the departmental budget, the preparation of daily, weekly and monthly attendance and revenue reports, as well as other reporting and goal-setting requirements. This person will supervise the Museum Visitor Services staff of 10-12 full and part-time staff, handle their training, evaluations, and scheduling. They will ensure correct procedures with regard to cash controls, end of day close outs and reconciliations, as well as in the Museum’s booking and point-of-sale systems. In partnership with the Director of Building Operations, this person will also help to supervise the housekeeping staff who take care of the public spaces of the Museum, and help to provide general museum-specific customer service training to housekeeping and security staff. The Director of Visitor Services will work a Wednesday through Sunday schedule.
BA/BS and five to seven years in a visitor services position or customer-service equivalent required, or equivalent combination of education and experience. Experience in a cultural institution such as a museum, theater, performing arts organization required, with preference given to those applicants with previous museum experience. Previous experience with selling memberships or subscriptions desired. Very strong interpersonal skills and oral communication skills are essential. The ability to provide exceptional customer service is critical to the position, as the Director of Visitor Services heads the front-line Museum staff. Experience including ability to establish goals objectives, set employee performance standards, and organize a successful approach to achieving strong customer service results. Demonstrated ability to work with significant autonomy, and collaboratively, as part of a goal-oriented team. Excellent organizational, interpersonal, and communication skills, both oral and written. Strong computer literacy including spreadsheet management and high proficiency in database entry and reporting required; knowledge of Blackbaud’s web-based Altru software strongly preferred. Weekend work required. This person must be able to be flexible in their work schedule.
Posted April 12, 2016
The University of Pennsylvania Museum of Archaeology and Anthropology (Penn Museum) and the School of Arts and Sciences are seeking a Teaching Specialist in Digital Archaeology for their new Center for the Analysis of Archaeological Materials (CAAM). CAAM is a joint endeavor of the Penn Museum and the University of Pennsylvania’s School of Arts and Sciences, and will support teaching and mentoring of students at all levels of research preparation. CAAM is envisioned as consisting of teaching and research specialties in archaeobotany, archaeometallurgy, archaeozoology, ceramics, conservation, digital archaeology, human skeletal analysis, and lithics. Several of these specialties will have dedicated Teaching Specialists within CAAM. The appointment is at the rank of Lecturer A in the School of Arts and Sciences, and will be made in one of the CAAM stakeholder departments according to the appointee’s areas of expertise. Teaching Specialists also report to the CAAM Director with oversight from the CAAM Faculty Steering Committee. The teaching Specialist will teach or co-teach one course per semester; train and supervise students in their respective technical area; support Penn Museum archaeological projects; publish and/or assist in publication of relevant research; and monitor and maintain their respective lab equipment.
Minimum: MA/MS, with a PhD highly preferred, in archaeology or a related field plus 3-5 years of archaeological field work or equivalent combination of education and experience; broad knowledge of archaeological material culture and a record of involvement in digital approaches to archaeology; teaching and mentoring experience. Knowledge of a wide variety of digital tools and technologies for the collection, analysis, visualization, and dissemination of archaeological data is required including spatial mapping, linked data, 3D and augmented reality, and other digital applications. Organizational skills, and attention to detail, multi-tasking, and collaborative abilities. Ability to travel as may be required.
Candidates should apply online here. Applications should include a cover letter, curriculum vitae, and the contact information for three individuals who will be asked by the University to submit a letter of recommendation. Review of applications will begin on February 29 and will continue until the position is filled.
Posted January 27, 2016
The University of Pennsylvania Department of Anthropology and the University of Pennsylvania Museum of Archaeology and Anthropology seek to hire a leading archaeologist at the Associate or Full Professor level to fill the Sally and Alvin V. Shoemaker Endowed Professorship in Anthropology. We are looking for candidates with outstanding research and publication records who can bring innovative ideas, techniques, and new kinds of data to broad questions of current anthropological significance. This will be a dual appointment in the Department and the Museum. For the Department, the successful candidate will teach two classes per year ranging from scientific research methodology to the department’s core archaeological curriculum, including undergraduate courses and seminars on theory and her/his regional/temporal specialty. Within the Museum, he or she will hold a curatorial position, and be expected to provide leadership in discussions of collections-based research. The ideal candidate would also be able to contribute to the Museum’s new laboratory-based Center for the Analysis of Archaeological Materials (CAAM) in both teaching and research.
Temporal focus and geographical area are open, although some preference will be given to candidates with research interests in Africa, Oceania, South Asia or the Maya World. An on-going field and/or laboratory project is essential and researchers who have made major contributions to archaeological science should emphasize this in their applications. The ability to collaborate with archaeological programs in other departments is also desirable.
Interested candidates should submit a letter of application and CV here. Review of applications will begin November 12, 2015, and continue until the position is filled.
The Department of Anthropology and the University Museum are strongly committed to Penn’s Action Plan for Faculty Diversity and Excellence and to establishing a more diverse faculty (for more information see: http://www.upenn.edu/almanac/volumes/v58/n02/diversityplan.html). The University of Pennsylvania is an EOE. Minorities/Women/Individuals with disabilities/Protected Veterans are encouraged to apply.