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Museum Policies and FAQs

For a safe and awe-inspiring experience, please review our safety guidelines before visiting.

Museum Policies

Help us keep our visitors and artifacts safe by following these guidelines

We hope you enjoy your visit at the Penn Museum. If you need assistance, please ask a Visitor Services or Security representative onsite.

Museum FAQs

Is the Penn Museum, the Museum Archives, and the Museum Library open to the general public?
The Penn Museum is part of the University of Pennsylvania and is open to the general public. We invite all visitors to enjoy our galleries, exhibitions, and gardens during our public hours.

Access to the Penn Museum Archives for research is available by appointment. Groups may book Archives programs through Group Sales.

Access to the Penn Museum’s Research Library is available during Museum hours. Visit the Library's website for more information.
What are your public hours?
The Museum is open Tuesdays through Sundays, 10:00 am to 5:00 pm. The Museum is closed on Mondays and major holidays. See Plan Your Visit for details.
How do I get to the Museum? Where is the best place to park?
The Museum is located in University City neighborhood on the University of Pennsylvania Campus. See our information on directions and parking.
Do tickets need to be reserved in advance? Can I purchase tickets online?
Individual tickets can be purchased without reservations at our Museum admission desks when you arrive. You may purchase tickets online in advance if you wish. Reservations are requested for groups of 10 or more. View Group Visits for details and group discounts.
What types of photography or videography are allowed in the Museum?
Photography is permitted for private, noncommercial use except where otherwise posted. Flash photography is not permitted in the galleries. Videotaping with small, personal recording devices is allowed for non-commercial use. To protect visitors and objects, the Penn Museum prohibits the use of tripods, monopods, or selfie sticks in the Museum and gardens. We encourage visitors to share their photographs with others through social media.

Photographs cannot be published, sold, reproduced, transferred, distributed or otherwise commercially exploited in any way. See our filming request policies for commercial filming.
Are baby strollers allowed inside the Penn Museum?
Yes. Strollers are allowed throughout the Museum. We encourage families to visit!
Is the Penn Museum accessible? Do you have wheelchairs or other visitor accommodations?
Yes. Visit our Accessibility Page for details. See the Museum map to find accessible entrances and elevators. Wheelchairs are available at the Main Entrance and the East Entrance. There are certain areas that are inaccessible without a staff escort. Please see any of the admissions or security staff for assistance.
Is there a café in the Museum?
Yes. The Museum Café, located on the Museum’s Main Level, is open Tuesday through Friday 9:00 am to 3:00 pm, and weekends 10:00 am - 2:00 pm.
Does the Museum have a gift shop?
The Penn Museum Shop is located on the Main Level near the Museum Café and Africa Gallery. The Museum Shop is open Tuesdays through Sundays, 10:00 am to 5:00 pm, or always open online.
Are the galleries kept at a comfortable temperature?
Yes, the museum's galleries are kept at a comfortable temperature for our visitors and artifacts alike. You may experience slight changes in temperature from space to space due to the nature of the building and the varying volume of spaces.
What is the construction happening at the Museum?
The Museum will transform several of its signature galleries over the next four years. We will ensure a great visitor experience during the renovations. Please view the “Gallery Closures and Alerts” section of Plan Your Visit for details. Thank you for your patience as we make improvements.
How can I become a member of the Penn Museum?
Membership provides year-round Museum experiences. Learn more and join online here, or onsite at any of our admissions desks.
How can I volunteer or work for the Penn Museum?
Visit the Volunteer section of our site. See our Employment Opportunities page for a listing of current job offerings at the Museum.
Is the Museum interested in acquiring artifacts or objects?
See our Registrar's Office information on Donation Policy.